Piteå is a municipality with just over 42,000 inhabitants and around 4,000 employees. As part of its vision for future elderly care, the municipality conducted a senior dialogue with the support of Vocean. The aim was to gather seniors' thoughts and ideas about how they want to live, reside, and remain active in the future.
Piteå Municipality - Senior Dialogue for the Future of Elderly Care
To shape the future of elderly care, Piteå municipality sought help from Vocean and opened up an inclusive dialogue with its senior citizens. Through a combination of digital tools, physical presence and AI support, the municipality managed to collect, analyze and disseminate citizens' thoughts on quality of life, housing and activities – in a way that both engaged and streamlined.
About Piteå Municipality
The Challenge
Piteå municipality faced the task of shaping a vision for the future of elderly care. They wanted input from their senior citizens on three important questions as part of a larger vision work. Traditional ways of collecting feedback can be limiting and resource-intensive.
The Solution
For the three questions, the Vocean platform was used as support. Piteå could send out links and QR codes that led to Vocean where citizens could easily submit their thoughts. They could submit as many responses as they wanted and also see and like others' responses. The links and QR codes were spread in various ways. Among other things via the local newspaper and posters around the municipality, and they got the widest spread on social media. The digital dialogue was combined with a number of physical locations where Piteå residents could come by and discuss the questions where the answers were entered into Vocean.
Results & Impact
When the collection phase of a citizen dialogue ends, one always faces the task of compiling and analyzing all the responses that have come in. This became easy in Piteå's case with Vocean's AI assistant. Here they could get summaries, analyses and ask specific questions such as "What is the general feeling of the dialogue?" and "What do people expect from the municipality, different professional groups and civil society?". The result could easily be compiled into a report and the links and QR codes that were sent out were now redirected to point to the results. If you, for example, scanned the same QR code, you now saw the result of the dialogue instead.
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